Lost content

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Jen1234567 - 8 Jun 2021 à 12:39
 Jen1234567 - 9 Jun 2021 à 05:39
Hello,

I managed to accidentally delete WhatsApp (well my 3 year old did) from my iPhone and the only backup available was from 2014. Now that I’ve restored that obviously everything since then is missing. Is there a way to restore it? I tried a recovery programme which didn’t work.

Thanks in advance!
Jen

System Configuration: iPhone / Chrome 86.0.4240.93
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1 response

David Webb Posts 3177 Registration date Monday 25 November 2019 Status Administrator Last seen 15 May 2023   6,928
9 Jun 2021 à 03:37
Hello, unfortunately if you didn't make any backups since your last one, then no, you will not be able to recover deleted WhatsApp chat history.

You can possibly retrieve specific messages from chats, as the people that you have sent messages to will have a copy of all of the messages you shared with them. There may be a way for your friends to individually send your shared chat history.

Regards

Thank you for your reply, I’ve managed to retrieve some chats and images using the export chats function.

What I can’t understand is how I only have a back up from 2014 when I swapped everything over to a new phone earlier this year.
David Webb Posts 3177 Registration date Monday 25 November 2019 Status Administrator Last seen 15 May 2023   6,928 > Jen1234567
9 Jun 2021 à 03:56
If you still have your old phone, you may be able to do the same process again, to transfer those messages across?
Jen1234567 > David Webb Posts 3177 Registration date Monday 25 November 2019 Status Administrator Last seen 15 May 2023  
9 Jun 2021 à 05:39
Unfortunately I wiped it and traded it in! I think I might have to accept defeat on this one! ????

Thank you for your help though.