Mail closes after I open an attachment

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2917
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Monday November 25, 2019
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July 23, 2021
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Hello, every time I download an email attachment, the yahoo mail page automatically closes and then I need to reload it all again. I have no idea how to fix it - it's very frustrating as I am constantly having to reopen the mail page.
Thank you!



System Configuration: Macintosh / Safari 11.1.2

1 reply

Posts
2917
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 23, 2021
5,693
Hello, this just sounds like a bug with Yahoo Mail.

Check that it isn't an issue with the browser, and try using a different browser to open your Yahoo account.

For example, if you are currently using Internet Explorer / Edge > Try using Chrome (or vice-versa).

This will let you know if the problem is with Yahoo Mail specifically, or something else.

Regards

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