Recovery of inbox and sent mails in Yahoo account

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Posts
2917
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 23, 2021
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Dear Sirs,

I did not use my Yahoo mail account for more than 12 months, and when I opened it I couldn't find any mail in the inbox and in sent mail, they were blank pages. I still can open this account with my old user name and password, and still send and receive mails through it.
How can I recover the mails in the inbox and sent mails in this account?
Thank you.

Regards.

1 reply

Posts
2917
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 23, 2021
5,693
Hello, try logging into your Yahoo Mail account and going to the settings:
  • Go to Help
  • Search Restore lost or deleted emails in the help field.
  • Then click on Restore lost or deleted emails
  • Select the Restore help link at the bottom of the article.
  • There should be a Describe the problem section in the drop-down menu.
  • Follow the steps on screen. You will need to enter your name, Yahoo ID etc.


This should help you restore emails from a specific date that you can enter.


Be aware - it may also not be possible to recover your emails. As a space saving, storage measure, Yahoo could remove emails from accounts that have not been accessed for a considerable amount of time - ie. 1 year.

Regards





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