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Instagram IGTV Grid Preview

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frudd2 - 29 Jul 2021 à 02:56
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 30 Jul 2021 à 15:14
Hello,
I am having a major issue with instagram at the moment. The grid previews of all my previously posted IGTV videos all of a sudden have been weirdly scaled in. This was not how I configured the cover images to be be originally. This makes my business look really bad to potential clients. This issue only appears to happen when viewing my Instagram page @*** on mobile. When I hop on desktop all seems fine.

Please somebody help me.
Related:

3 responses

Réponse 1 / 3
Elena Keracheva Posts 1152 Registration date Wednesday 4 November 2020 Status Member Last seen 28 October 2021   899
29 Jul 2021 à 04:01
Hello,

I'm sorry to hear about this. Do you know if the issue persists from other smartphones? I checked your Instagram account from my phone and everything looks fine!
frudd2 Posts 1 Registration date Thursday 29 July 2021 Status Member Last seen 29 July 2021
29 Jul 2021 à 07:03


Does yours look like this? - See how the IGTV thumbnails look really pixely. Instagram has zoomed in on them for somereason.
Réponse 2 / 3
Elena Keracheva Posts 1152 Registration date Wednesday 4 November 2020 Status Member Last seen 28 October 2021   899
30 Jul 2021 à 03:39
Hello,

No - it seems that I can preview your account normally:


I recommend comparing it with other users.
Réponse 3 / 3
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
30 Jul 2021 à 15:14
Hi,

I checked your account, and the thumbnails appear properly for me too.

It seems that you're using the Instagram app, right? Do the thumbnails appear zoomed in if you check your account from Safari, or another browser?

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