Instagram IGTV Grid Preview

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10549
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Friday October 30, 2015
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Hello,
I am having a major issue with instagram at the moment. The grid previews of all my previously posted IGTV videos all of a sudden have been weirdly scaled in. This was not how I configured the cover images to be be originally. This makes my business look really bad to potential clients. This issue only appears to happen when viewing my Instagram page @*** on mobile. When I hop on desktop all seems fine.

Please somebody help me.

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1143
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Wednesday November 4, 2020
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819
Hello,

I'm sorry to hear about this. Do you know if the issue persists from other smartphones? I checked your Instagram account from my phone and everything looks fine!
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Thursday July 29, 2021
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Does yours look like this? - See how the IGTV thumbnails look really pixely. Instagram has zoomed in on them for somereason.
Posts
1143
Registration date
Wednesday November 4, 2020
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Administrator
Last seen
August 20, 2021
819
Hello,

No - it seems that I can preview your account normally:


I recommend comparing it with other users.
Posts
10549
Registration date
Friday October 30, 2015
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September 16, 2021
1,471
Hi,

I checked your account, and the thumbnails appear properly for me too.

It seems that you're using the Instagram app, right? Do the thumbnails appear zoomed in if you check your account from Safari, or another browser?