Instagram IGTV Grid Preview
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frudd2
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Updated on Jul 30, 2021 at 01:18 PM
HelpiOS Posts 14702 Registration date Friday October 30, 2015 Status Moderator Last seen February 16, 2025 - Jul 30, 2021 at 03:14 PM
HelpiOS Posts 14702 Registration date Friday October 30, 2015 Status Moderator Last seen February 16, 2025 - Jul 30, 2021 at 03:14 PM
Hello,
I am having a major issue with instagram at the moment. The grid previews of all my previously posted IGTV videos all of a sudden have been weirdly scaled in. This was not how I configured the cover images to be be originally. This makes my business look really bad to potential clients. This issue only appears to happen when viewing my Instagram page @*** on mobile. When I hop on desktop all seems fine.
Please somebody help me.
I am having a major issue with instagram at the moment. The grid previews of all my previously posted IGTV videos all of a sudden have been weirdly scaled in. This was not how I configured the cover images to be be originally. This makes my business look really bad to potential clients. This issue only appears to happen when viewing my Instagram page @*** on mobile. When I hop on desktop all seems fine.
Please somebody help me.
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3 responses
Elena Keracheva
Posts
1152
Registration date
Wednesday November 4, 2020
Status
Member
Last seen
October 28, 2021
899
Jul 29, 2021 at 04:01 AM
Jul 29, 2021 at 04:01 AM
Hello,
I'm sorry to hear about this. Do you know if the issue persists from other smartphones? I checked your Instagram account from my phone and everything looks fine!
I'm sorry to hear about this. Do you know if the issue persists from other smartphones? I checked your Instagram account from my phone and everything looks fine!
Elena Keracheva
Posts
1152
Registration date
Wednesday November 4, 2020
Status
Member
Last seen
October 28, 2021
899
Jul 30, 2021 at 03:39 AM
Jul 30, 2021 at 03:39 AM
HelpiOS
Posts
14702
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
February 16, 2025
1,869
Jul 30, 2021 at 03:14 PM
Jul 30, 2021 at 03:14 PM
Hi,
I checked your account, and the thumbnails appear properly for me too.
It seems that you're using the Instagram app, right? Do the thumbnails appear zoomed in if you check your account from Safari, or another browser?
I checked your account, and the thumbnails appear properly for me too.
It seems that you're using the Instagram app, right? Do the thumbnails appear zoomed in if you check your account from Safari, or another browser?
Jul 29, 2021 at 07:03 AM
Does yours look like this? - See how the IGTV thumbnails look really pixely. Instagram has zoomed in on them for somereason.