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Go pavilion go won’t power on

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Cmcook - Aug 13, 2021 at 02:18 PM
Bob Dijks Posts 2704 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022 - Aug 13, 2021 at 03:52 PM
Hello,
HP pavilion go was unused for a long time. The light comes on at the plug in but goes out when the power button is pushed and will not come back on while the battery is installed. If you remove the battery and reinstall it the power light at the plug will come on when it’s plugged back in. The laptop will not power up at all. What do I need to do?


System Configuration: iPhone / Safari 14.4
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Bob Dijks Posts 2704 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022 324
Aug 13, 2021 at 03:52 PM
Hi,

Sounds like either a dead battery or your power cable could be malfunctioning. Have you considered taking the laptop to a service point so that they can give you a service diagnostic?

Regards,

Bob
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