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Unable to install ANTIVIRUS

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deepika - Jun 25, 2009 at 11:50 PM
 brian - Mar 20, 2010 at 12:29 AM
Hello,
m working on window xp. due to some virus m not able to install any antivirus. there r some important files in c:. so, i can't format it and m unable to open it............
send me any solution of it..........

2 replies

Answer 1 / 2
afsgun
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 38
Jun 26, 2009 at 07:10 AM
hi,

you need to change the name of the setup extension.

rename it and then try to install.

try to install it in safe mode.
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Samtink
Mar 1, 2010 at 04:57 AM
I am an internet virgin and need everything explained to me in detail, where to find the place on the computer that I change, for example, setup extension, you could be talking Dutch to me. Can you help me. Every time I try to load Anti-virus from the internet it takes hours and then either tells me it is corrupt or some other problem. It takes hours because I have a very slow connection, do not have a landline to connect and have to rely on a dongle for internet connection. I am really worried that now at last I have a connection (I have waited 4 years) I am going to pick up a virus and be even worse off than before.
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Answer 2 / 2
brian
Mar 20, 2010 at 12:29 AM
you should insert your hard disk to another computer and try to open it.. and then do your back up before you reformat your computer...
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