WhatsApp prefers mobile data connection

Closed
Sae1962 - Aug 20, 2022 at 12:39 AM
 Sae1962 - Aug 20, 2022 at 09:19 AM

Hello,

The WhatsApp on the smartphone of my wife shows by and then on the left above a WLAN symbol with a question mark and the request to open a session in the net, although it is connected to the WLAN. Other apps do not have any problems using the WIFI, but WhatsApp asks for the mobile data connection. I noticed the problem when her mobile data was used up after a reset of the smartphone (but not a factory reset). Do you encounter a similar problem? That WhatsApp is eager to use your GBs instead of using an existing strong WiFi connection?

Thank you for your replies!


Android / Chrome 104.0.5112.81

1 response

This not an issue with WhatsApp, but a general connection problem to the Internet. 

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