Work email account locked
Solved/ClosedHelpiOS Posts 14710 Registration date Friday October 30, 2015 Status Moderator Last seen February 21, 2025 - Mar 28, 2023 at 10:12 AM
Hi,
My email has been locked i dont recieve the otp and its my work email is there any way i can open it?
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2 responses
Updated on Mar 27, 2023 at 04:08 PM
Hello,
If you are having issues accessing your work email, it's best to reach out to your IT department for assistance. They may be able to reset your account or provide you with a new password to regain access.
Sometimes, emails containing OTPs can be marked as spam or filtered into a different folder. Check your spam and other folders in your email account to ensure that the OTP email isn't hiding there.
If you're having trouble receiving the OTP, try using a different device or browser to log in. Sometimes, technical issues on a specific device or browser can prevent the OTP from being sent or received.
Mar 28, 2023 at 10:12 AM
Hi,
As it's your work email, your IT admin should be able to unlock your account for you.