Attachment doesn’t open for a long time in yahoo mail

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Vereya - Jun 2, 2023 at 09:41 AM
HelpiOS Posts 14569 Registration date Friday October 30, 2015 Status Moderator Last seen December 16, 2024 - Jun 2, 2023 at 07:16 PM

Hello,

For several months already it takes forever to open any attachments in my yahoo email. I tried to find help or contact on their site but just went in circles with no result.

Has anyone else experienced this and why is it happening?


Macintosh / Safari 16.4

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1 response

HelpiOS Posts 14569 Registration date Friday October 30, 2015 Status Moderator Last seen December 16, 2024 1,876
Jun 2, 2023 at 07:16 PM

Hi,

Try clearing your Web browser's cache and cookies and make sure it is on latest version. If the issue persists, try accessing Yahoo Mail in Incognito mode. If this works, check your extensions and remove those that are unnecessary.

If the issue persists, try with another Web browser. Check also your network connection - a slow connection may prevent Yahoo Mail from loading properly. Your antivirus may also interfere with the attachments - try adding an exception to allow you download attachments.

Let me know if that helps.


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