One gray check WhatsApp not blocked

Jam808 Posts 1 Registration date Sunday June 11, 2023 Status Member Last seen June 11, 2023 - Jun 11, 2023 at 09:51 AM
HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 - Jun 12, 2023 at 04:05 PM

Hello,

1.  I know my friend has service and there is no internet issue and I'm curious to know why does his phone always show one check when a message is sent. There is no connection issues:  it will turn double check later or whenever. It never use to be like that. When he had his old phone there was no issues, since he got this new phone and new number it's been like this. No I'm not block.. 
iPhone / Safari 16.5

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1 response

HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 1,884
Jun 12, 2023 at 04:05 PM

Hi,

It is possible that WhatsApp is not running in the background and is completely closed on your friend's phone. This can be mainly due to the battery optimization.

You can ask your friend to whitelist WhatsApp from battery optimization and allow it to run in the background.


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