Gateway touchpad lifting up from laptop

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knightowl49p Posts 1 Registration date Friday June 16, 2023 Status Member Last seen June 16, 2023 - Jun 16, 2023 at 10:39 AM
ravida_1351 Posts 57 Registration date Thursday March 23, 2023 Status Member Last seen July 2, 2023 - Jul 2, 2023 at 04:18 AM

Minor issue here. but my touchpad is lifting up from surface of laptop on lower left corner. I can push it down to flush, but it pops back up when I remove my finger. This a Gateway GWNR71517-BK model. Is there a fix for this?

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2 responses

HelpiOS Posts 14369 Registration date Friday October 30, 2015 Status Moderator Last seen June 16, 2024 1,880
Jun 26, 2023 at 05:19 PM

Hi,

You can try reseating the touchpad. However, check also the battery - it may be a sign of a swollen battery, so please check this first.

If your laptop is still under warranty, I recommend you to ask for repair/replacement.


1
ravida_1351 Posts 57 Registration date Thursday March 23, 2023 Status Member Last seen July 2, 2023 4
Jul 2, 2023 at 04:18 AM

Shut down and unplug your laptop from its power source. Gently press down on any raised corners of the touchpad until they become flush with its surface, flipping your laptop while holding down this corner to make it flush with its surface and finding screws that secure its attachment to its body.
Tighten these screws carefully but without over-tightening as to not cause further damage to anything in your laptop's touchpad assembly. Once completed, flip back over and power on to make sure everything still functions as expected.


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