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Not Receiving Any Notifications for New Chats

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Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024 - Dec 4, 2023 at 09:17 PM
HelpiOS Posts 15219 Registration date Friday October 30, 2015 Status Moderator Last seen September 21, 2025 - Dec 7, 2023 at 02:18 PM

I never get a notification when I receive a new WA chat. I open WA and I see "Archives" but nothing else. I want to see a notification that a new chat has arrived. A few months ago I DID receive notifications but no more.

If I tap on "Archives", then I see the new chat.

How can I see notifications rather than having them go directly to Archive???

WA is configured to display all notifications and I gave it all permissions. I'm using WA version 2.23.24.82.

1 response

Answer 1 / 1
HelpiOS Posts 15219 Registration date Friday October 30, 2015 Status Moderator Last seen September 21, 2025 1,878
Dec 5, 2023 at 07:06 AM

Hi,

Unarchive the chat in order to receive notifications of new messages as before. Go to Archived, make a long press on the chat and select the unarchive icon.
Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024 1
Dec 7, 2023 at 09:13 AM

Thank you.

Seems like the simpler the solution, the harder it is for me to find.
HelpiOS Posts 15219 Registration date Friday October 30, 2015 Status Moderator Last seen September 21, 2025 1,878 > Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024
Dec 7, 2023 at 02:18 PM

Anytime!

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