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Not Receiving Any Notifications for New Chats

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Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024 - Dec 4, 2023 at 09:17 PM
HelpiOS Posts 17756 Status Moderator - Dec 7, 2023 at 02:18 PM

I never get a notification when I receive a new WA chat. I open WA and I see "Archives" but nothing else. I want to see a notification that a new chat has arrived. A few months ago I DID receive notifications but no more.

If I tap on "Archives", then I see the new chat.

How can I see notifications rather than having them go directly to Archive???

WA is configured to display all notifications and I gave it all permissions. I'm using WA version 2.23.24.82.

1 response

Answer 1 / 1
HelpiOS Posts 17756 Status Moderator 1,878
Dec 5, 2023 at 07:06 AM

Hi,

Unarchive the chat in order to receive notifications of new messages as before. Go to Archived, make a long press on the chat and select the unarchive icon.
Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024 1
Dec 7, 2023 at 09:13 AM

Thank you.

Seems like the simpler the solution, the harder it is for me to find.
HelpiOS Posts 17756 Status Moderator 1,878 > Skeezicks Posts 18 Registration date Tuesday November 7, 2023 Status Member Last seen November 27, 2024
Dec 7, 2023 at 02:18 PM

Anytime!

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