Not Receiving Any Notifications for New Chats

Solved
Skeezicks Posts 15 Registration date Tuesday November 7, 2023 Status Member Last seen February 13, 2024 - Dec 4, 2023 at 09:17 PM
HelpiOS Posts 14190 Registration date Friday October 30, 2015 Status Moderator Last seen February 23, 2024 - Dec 7, 2023 at 02:18 PM

I never get a notification when I receive a new WA chat. I open WA and I see "Archives" but nothing else. I want to see a notification that a new chat has arrived. A few months ago I DID receive notifications but no more.

If I tap on "Archives", then I see the new chat.

How can I see notifications rather than having them go directly to Archive???

WA is configured to display all notifications and I gave it all permissions. I'm using WA version 2.23.24.82.


* HP Pavilion Desktop 510-p114
* Windows 10 Home 22H2 19045.3570
* Firefox 119.0.1; Thunderbird 115.4.1
* Pixel 7 Pro

1 response

HelpiOS Posts 14190 Registration date Friday October 30, 2015 Status Moderator Last seen February 23, 2024 1,880
Dec 5, 2023 at 07:06 AM

Hi,

Unarchive the chat in order to receive notifications of new messages as before. Go to Archived, make a long press on the chat and select the unarchive icon.


1
Skeezicks Posts 15 Registration date Tuesday November 7, 2023 Status Member Last seen February 13, 2024 1
Dec 7, 2023 at 09:13 AM

Thank you.

Seems like the simpler the solution, the harder it is for me to find.

0
HelpiOS Posts 14190 Registration date Friday October 30, 2015 Status Moderator Last seen February 23, 2024 1,880 > Skeezicks Posts 15 Registration date Tuesday November 7, 2023 Status Member Last seen February 13, 2024
Dec 7, 2023 at 02:18 PM

Anytime!

0