Black screen with cursor
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Hello,
I have a Dell Latitude laptop and I have Windows XP. I went to turn on my computer last night and it started up but then I just got a black screen with a cursor. I tried everything I thought was possible and nothing worked. The Welcome screen doesn't show up, It's just the black screen with a movable cursor(That doesn't flash). I tried pressing the SHIFT key 5 times and nothing happened. Please help me fix this problem. I need my laptop.
I have a Dell Latitude laptop and I have Windows XP. I went to turn on my computer last night and it started up but then I just got a black screen with a cursor. I tried everything I thought was possible and nothing worked. The Welcome screen doesn't show up, It's just the black screen with a movable cursor(That doesn't flash). I tried pressing the SHIFT key 5 times and nothing happened. Please help me fix this problem. I need my laptop.
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1 response
Hello,
May be your system is infected or corrupted!
I will advise you to restore the system
System Restore:
Press F8 when you start the laptop and select safe mode
Press Start, All Programs, Accessories, System Tools ----> System Restore Open it and then select a date when you we not infected
then press Next
Let the process to be done
Restart your machine normally
This will solve the problem
Thanks
May be your system is infected or corrupted!
I will advise you to restore the system
System Restore:
Press F8 when you start the laptop and select safe mode
Press Start, All Programs, Accessories, System Tools ----> System Restore Open it and then select a date when you we not infected
then press Next
Let the process to be done
Restart your machine normally
This will solve the problem
Thanks