My dell laptop can not startup just black scr
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Hello,
i bought Dell laptop in Aug.2008 and yesterday night i turned it off and today when i tried to boot it just bring the Dell logo then "resuning window" and in few seconds it turns to black screen. i can only see the mouse pointer on the screen nothing ealse. so, when i boot it there is no system recovery option and when i put the cd came with it it just test the hardware not the boot option
i tried to contact Dell company they just tested the hardware not that much
i dont want loose my datas becouse there are very important datas in it and my school work assighment and resurch.
is there a way that you gus can help me out?
i bought Dell laptop in Aug.2008 and yesterday night i turned it off and today when i tried to boot it just bring the Dell logo then "resuning window" and in few seconds it turns to black screen. i can only see the mouse pointer on the screen nothing ealse. so, when i boot it there is no system recovery option and when i put the cd came with it it just test the hardware not the boot option
i tried to contact Dell company they just tested the hardware not that much
i dont want loose my datas becouse there are very important datas in it and my school work assighment and resurch.
is there a way that you gus can help me out?
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1 response
Hello there,
Just go to safe mode,
Press F8 when your computer starts,
Select safe mode and press Enter,
When you are on safe mode:
Open System Restore by clicking the Start button , clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Choose a date when your computer was running fine
Press Next,
Let the process to be done and the laptop will restart,
Good luck
Just go to safe mode,
Press F8 when your computer starts,
Select safe mode and press Enter,
When you are on safe mode:
Open System Restore by clicking the Start button , clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Choose a date when your computer was running fine
Press Next,
Let the process to be done and the laptop will restart,
Good luck
