itunes version 8 has missing files Closed

Question

Hello,
I have a ipod nano 4th generation. For the past year i have been using itunes 8 normally,  but suddenly a trojan virus was found on there and after killing it my itunes does not work. when ever i click on it a message says that there are missing files. I have tried to uninstall and install but the message pops up again. Without itunes i can not sync music and movies to it. 
i really need your help and advice.
PLEASE HELP ME. I HAVE TRIED EVERYTHING!!!!!!

sadgurl · Answer

hi,

it seems the the virus infected some files.

try to install a new iTunes on the previous one...

this should help.

or try the Revo uninstaller software to uninstall the iTunes and then you may install a fresh one:

https://ccm.net/downloads/security-and-maintenance/4641-revo-uninstaller/

cadon · Answer

ok so i saved my music to my pc but cant find it.

Itunes version 8 has missing files

2 responses

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