APP crash, iexplore.exe [Solved/Closed]

gracen - Sep 11, 2009 at 09:09 AM - Latest reply:  mel S.
- Apr 25, 2017 at 01:39 PM
Hello,
Two days ago I downloaded an ActiveX add-on to play a particular game online. Yesterday, when I tried to access the internet, even though my connection is good, I got the message "Internet is not responding" and the only way I can access is to go through the Add-on directory and click the "How do I delete ActiveX addion", "Click internet explorer: I still get the "Internet is not responding" when I try to close out and it's a royal pain because it continues to pop up even when I have clicked the "Close program" button. I can't find the ActiveX add-on in the Manage Add-ons so I don't know where it is. I did find the APP crash, iexplore.exe
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.6001.18813
Application Timestamp: 4a6621ae
Fault Module Name: StackHash_a615
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: a615
Additional Information 2: 1cd9bf0a71ad5ffdc243421c221689df
Additional Information 3: 584c
Additional Information 4: aa92ac964e2bf50a96826326597649bb
I don't know what to do. Can anyone help?
See more 

7 replies

Best answer
59
Thank you
Hey,

I had the same Fault Module Name: StackHash_a615

Its not that hard to fix just do the following:

Open Internet options ( if possible through internet explorer)
but if you are unable to open it through there.
Start
Type in search: internet options
Click the advanced tab
and reset internet explorer settings.


try this..

hopey

Thank you, hopey 59

Something to say? Add comment

CCM has helped 1703 users this month

Thx,

it worked the way you suggested.

Greetz
you are a legend man !!!
I was getting the APPCRASH error, and I tried this. It worked! Thank you!
Thanks for this information. I got this after ie9 update from microsoft. I did this and all is well.
Thank you very much....still working in 2017
Ambucias 53234 Posts Monday February 1, 2010Registration dateModeratorStatus July 17, 2018 Last seen - Apr 3, 2010 at 07:28 AM
0
Thank you
Hello James,

I believe I found the solution and you can find it right here:

http://ccm.net/faq/6389-internet-explorer-manage-add-ons

I trust that you will give us some feedback

Good luck