Laptop screen black

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anonymous - Oct 29, 2009 at 02:36 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 29, 2009 at 04:11 PM
Hello,

everytime I start up my laptop it does everything normal then it will tell me there was a problem with it and say it was most likely due to a recent hardware or softwear change. I don't think I ever did anything with that. when I press start like normal it will go back to that screen and if I press fix the problem it will load up and then just show me a black screen with the cursor. Sometimes it wont show me that screen but just go to the black screen with the cursor. What should I Do?
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1 response

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 29, 2009 at 04:11 PM
Can you boot into "safe mode" (use F8 during the beginning of the boot process)?

see Microsoft instruction here:

https://support.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode-b90e7808-80b5-a291-d4b8-1a1af602b617

or here:

https://www.pcstats.com/articles/1643/index.html

Good Luck
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