PC restarting when plug in Internet "Dongle&

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stevehwsn Posts 1 Registration date Monday November 2, 2009 Status Member Last seen November 3, 2009 - Nov 3, 2009 at 10:49 AM
 stevehwsn - Nov 9, 2009 at 05:26 AM
Hello,
Why does my PC [Windows XP] keep restarting when I plug in an Internet "Dongle"?
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2 responses

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Nov 3, 2009 at 12:18 PM
hi there,

the device is corrupted you need to change it

Thanks
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Sorry for delay in replying, dongle was corrupt, have now changed it.
Many thanks
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 3, 2009 at 12:31 PM
You could have a hardware or a software problem.

The 1st thing I would do is to disable the auto restart so you can see the error message. This is how you do it:

Disable Automatic Reboot on Error
If you are suffering from the BSOD (Blue Screen Of Death) the PC stops due to the stop error and then, in default configuration, automatically reboots.

Chances are good that you want to know what is going wrong and how to fix the stop errors. Well, you can't just say "It's rebooting, what's wrong." With that little bit of information no one will be able to help you fix it. Instead we need to know the "stop error" and the exact wording for the reason that it stopped so that we can diagnose the problem. Then, and only then, will we have enough information to help solve your problem.

Older operating systems used to do it nicely and just plain stop... Now? Now it reboots for you because that is generally easier than it is to worry about the problem. Let's stop that shall we? It would make it easier for all of us if we could know the exact error message after all...

Click the Start button
Click Run...
Type sysdm.cpl
Click OK
In the System Properties window click the Advanced tab
In the Startup and Recovery area click the Settings button
In the Startup and Recovery window UNcheck "Automatically Restart" (in the System Failure area)
Click OK and then click OK again

Then when the PC crashes, make note of the stop error and related information.

You might try to remove the the device drivers and then reinstall the hardware and drivers.
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Sorry for delay in replying, It was a faulty dongle and has been replaced and is now ok.
Many thanks anyway.
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