No audio devices in device manager

Closed
Tim - 28 Nov 2009 à 22:27
 Tim - 30 Nov 2009 à 03:41
Hello,
Fixing this laptop for a friend it is a compaq presario v3646au and i'm running vista. the sound worked the other day randomly but the next day it had stopped again I've tried pretty much every thing that people have suggested and still no joy. when i go to device manager there is no sound /game controler on the list can anyone help me please i'm getting really frustraited
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1 response

closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 2,099
29 Nov 2009 à 05:41
hi there,

if its missing in device manager you need to install them

use driver cd or download from official website

follow this link:

http://www.compaq.com/cpq-country/cpq_support.html

Thanks
I tried that and downloaded the the audio driver but when i went to install it is said it couldn't install because it couldn't find the device