No audio devices in device manager

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Tim - Nov 28, 2009 at 10:27 PM
 Tim - Nov 30, 2009 at 03:41 AM
Hello,
Fixing this laptop for a friend it is a compaq presario v3646au and i'm running vista. the sound worked the other day randomly but the next day it had stopped again I've tried pretty much every thing that people have suggested and still no joy. when i go to device manager there is no sound /game controler on the list can anyone help me please i'm getting really frustraited
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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Nov 29, 2009 at 05:41 AM
hi there,

if its missing in device manager you need to install them

use driver cd or download from official website

follow this link:

http://www.compaq.com/cpq-country/cpq_support.html

Thanks
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I tried that and downloaded the the audio driver but when i went to install it is said it couldn't install because it couldn't find the device
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