Need to restore to factory setting on my Dell
Solved/Closed
cass741
-
Dec 4, 2009 at 04:47 PM
dancedhall Posts 3053 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Dec 5, 2009 at 05:52 AM
dancedhall Posts 3053 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Dec 5, 2009 at 05:52 AM
Hello,
So my computer got a virus and in the mix of getting that removed my computer has been messing up. I want to restore my Dell laptop to the original factory setting but the error is not allowing me to. I have the operating systems CD but it is not working either. the error I get is: ERROR: the factory image could not be found please reinstall using the operating system media dvd. and it appears once I click on restore dell factory settings. does any one know how to fix this?? PLEASE HELP ME!!
So my computer got a virus and in the mix of getting that removed my computer has been messing up. I want to restore my Dell laptop to the original factory setting but the error is not allowing me to. I have the operating systems CD but it is not working either. the error I get is: ERROR: the factory image could not be found please reinstall using the operating system media dvd. and it appears once I click on restore dell factory settings. does any one know how to fix this?? PLEASE HELP ME!!
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2 responses
dancedhall
Posts
3053
Registration date
Wednesday May 13, 2009
Status
Member
Last seen
March 12, 2010
656
Dec 5, 2009 at 05:52 AM
Dec 5, 2009 at 05:52 AM
hi there,
you must boot from it
and by booting there is no reason it gives error except the disk is corrupted
Thanks
you must boot from it
and by booting there is no reason it gives error except the disk is corrupted
Thanks
Dear Sir,
Please have the solution of the problem from the below
link:
https://ccm.net/faq/4189-restore-dell-laptop-to-factory-settings
Thank you.
Please have the solution of the problem from the below
link:
https://ccm.net/faq/4189-restore-dell-laptop-to-factory-settings
Thank you.
