If your Dell laptop starts to malfunction, one of the options that you have to repair it is to restore it to its factory settings. Depending on the model you own, the procedure may vary slightly.
Before beginning, please note that by restoring your computer to its default factory configuration, all data on the C drive will be deleted. We highly recommend backing up any personal files
before moving forward with the reset.
Hard Reset Dell Laptop
Restart your computer by clicking Start
> arrow next to the Lock button
As the computer restarts, press the F8
key until the Advanced Boot Options
menu appears on the screen.
You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.
Press the Down
arrow to select the Repair Your Computer
option on the Advanced Boot Options menu, and then press Enter
. Select your language settings and then click Next
Log in as an administrative user, and click OK
. Then click the Dell Factory Image Restore
In the Dell Factory Image Restore window, click on Next
. Check the box that reads Yes, reformat the hard drive and restore system software to factory conditions
, followed by Next
The computer will now restore to its default factory settings. Once the restore operation is completed, click on Finish
to restart your computer.
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