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USB Keyboard and Mouse are not working

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briac - Dec 9, 2009 at 10:58 PM
 Joy Banerjee - Feb 8, 2014 at 04:41 AM
Hello,
I am having a problem with my keyboard and mouse, both are usb.
I have tried different keyboards etc.
If i try to start it in safe mode the computer it will do the same thing. get to the welcome screen and then i will either 1: not have power at all to the keyboard and mouse or 2: the screen will freeze prior to the welcome screen.

My keyboard and mouse obviously work fine prior to getting to this screen as i can get into safemode and select the different options available to me.

Suggestions/help anyone?
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1 response

Answer 1 / 1
Blocked Profile
Dec 10, 2009 at 12:12 AM
Dear Sir,

This could actually be a problem coming from the USB ports. Please

have the USB port repaired to have the devices working properly

when you plug them in.

Thanks.
Joy Banerjee
Feb 8, 2014 at 04:40 AM
Dear Sir/Madam

Mouse check through need to be check anthers PC Port Like USB & PS-2 Mouse Port then Check It.
Joy Banerjee
Feb 8, 2014 at 04:41 AM
Thank U Joy

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