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USB Keyboard and Mouse are not working

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briac - Dec 9, 2009 at 10:58 PM
 Joy Banerjee - Feb 8, 2014 at 04:41 AM
Hello,
I am having a problem with my keyboard and mouse, both are usb.
I have tried different keyboards etc.
If i try to start it in safe mode the computer it will do the same thing. get to the welcome screen and then i will either 1: not have power at all to the keyboard and mouse or 2: the screen will freeze prior to the welcome screen.

My keyboard and mouse obviously work fine prior to getting to this screen as i can get into safemode and select the different options available to me.

Suggestions/help anyone?
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1 response

Answer 1 / 1
Blocked Profile
Dec 10, 2009 at 12:12 AM
Dear Sir,

This could actually be a problem coming from the USB ports. Please

have the USB port repaired to have the devices working properly

when you plug them in.

Thanks.
0
Joy Banerjee
Feb 8, 2014 at 04:40 AM
Dear Sir/Madam

Mouse check through need to be check anthers PC Port Like USB & PS-2 Mouse Port then Check It.
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Joy Banerjee
Feb 8, 2014 at 04:41 AM
Thank U Joy
0