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Uninstall the Synaptics drive from the "Device manager" and then reinstall it, but not by "searching automatically for a driver software", instead, choose the other option "Brows my computer for a driver software" then press on "let me pick from a list of device drivers in my computer" and press Next, now you will see a list of the device drivers, now choose a different driver than the one that was already installed when you had the problem. This is how I fixed mine, I hope it works for you.