Toshiba Satellite mouse pad stopped working

Registration date
Wednesday February 20, 2013
Last seen
February 20, 2013
 MohamedYehia -

I was using my Toshiba Satellite and it froze up. I turned it off and then back on and my mouse pad stopped working. My cursur will move and highlight an icon but will not follow the command when clicked. I tried the function key and f9 and nothing.

Thank you for any help provided.

19 replies

Just press simultaneously Fn+F5 or Ctrl+F5 (or Fn + F9 or Ctrl+F9) and that should do it!

Edit:: Try swiping on the touchpad from right to left. This will bring up the little sidebar on the right of the screen and the date on the lower left in Windows 8. Then your touchpad should work as normal. F5 is the button to lock the touchpad. If your problem goes beyond that and is stuck in scroll mode like mine was, try the swipe from right to left and see if that normalizes things. I discovered this trick by accident when trying to wipe dust off my touchpad. ;)
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

I have been searching for daysss how to fix this!! I tried FN + F9 like everything I read said to do to no avail (obviously) and it was as simple a step FN + F5! I could squeeze you!
Thank you. The F5+CTRL worked!
Thanks so much, i was wiping the keyboard and must have hit the F keys...F5 worked like a charm!
best easy answer yet
If your touchpad works for the first 2 minutes of use and then becomes locked in scroll mode then follow these steps...
Uninstall the Synaptics drive from the "Device manager" and then reinstall it, but not by "searching automatically for a driver software", instead, choose the other option "Brows my computer for a driver software" then press on "let me pick from a list of device drivers in my computer" and press Next, now you will see a list of the device drivers, now choose a different driver than the one that was already installed when you had the problem. This is how I fixed mine, I hope it works for you.
it seems that everyone on this page didn't actually have a broken touchpad, they simply didnt know how to turn it on and off, that was obvious.

does anyone know how to fix the touchpad when it works for the first 2 minutes of use but then becomes locked in scroll mode?
Thank you so much! This did the trick for me!!!!!
WOW! Thanks! The Alt-Ctrl-Delete answer worked. I was able to fix my Daughter's laptop. No excuse now for not doing homework not need to get a new laptop THANK YOU! Thank You!
none of this is working for me
This isn't working for me the synaptic icon option doesn't even pop up in the task manager.
your suggestion worked for me thank you.
If you can't side swipe. Hit CTRL + ALT + DEL .... go to task manager... Go to the synaptic touchpad icon, click or right click.... and press End Task. Your problem should be solved.
YEA!!! this worked!!!
Thank God
thank you this has just worked after all else failed
Registration date
Sunday September 14, 2014
Last seen
September 14, 2014
There is an icon that is called "Synaptics Pointing Device" at the bottom of the laptop it looks like a computer screen
Click on it and it will have a command "Tap to Click."
That will get the keys working again.
Just fixed the same problem on my Toshiba Laptop. I think I may have clicked it in error .
Thanks, it was the answer, I should have thought of that but I didn't.
scribbler you r really a life saver all above tricks and solution didnt work but u saved my time thankx a lot
Thanks much! Solved the problem!

Scribbler, your answer was just for me! THANKYOU!!
I knew I had accidentally clicked SOMETHING but couldn't find what it was and none of the other suggestions were working for me.
Thanks for posting your answer and saving me from hours of further frustration and unnecessary work :D
f5 is for enabling and disabling touch pad on toshiba satellite; however mine would switch back from able to move the pointer to scrolling from object to object while touchpad is enabled. It is annoying. Does that make sense?
I have not used my laptop in a week I did not want I was going to have to do...I am glad I googled it and you gave me the answer...thanks again
Yes it works.thanks.
Thank YOU!!!!
Thank u so much yaar..i tried alot ...
THANK YOU!!!!! I spent all day trying t fix this and called Geek Squad where I actually got someone on the phone who knew LESS about my laptop than I did. Don't know who you are, but I copied your instructions and will nail them to the wall.
None of these options fix my problem. I know that the f5 key disables and enables it but I have not accidentally hit the key. I have a new laptop have only had it 12 days and only used it 4 times its a brand new laptop not reconditioned, or have ever been used in any way and all of a sudden the cursor will not respond to my touch on the mouse pad. I have had several problems with laptops in the past where its been brand new and something will start going wrong with it the moment I touch them. If any one else has any other possibility as to why my mouse is malfunctioning please let me know.
None of the above worked. However found out latest windows update, disabled touch pad. Found device settings and clicked enable. The above helped as was able to isolate fault.

FN F9 worked perfectly...thanks so much!
Registration date
Sunday September 23, 2012
Last seen
December 13, 2018
Hi wat3755,

Please try these generic troubleshooting steps and see if this fixes the issue:

1. Some computers have a touchpad disable and enable hot key, refer to User's Manual of your laptop to see if your computer has this hot key and how to use it. (When your computer does not have the hot key or the hot key did not correct the issue proceed to the next step.)
2. Turn off the computer (when the touchpad does not respond hold the power button down for up to 15 seconds to turn off the computer).
3. Unplug everything except the power cord (AC Adapter).
4. Power on the computer and retest the touchpad. If the touchpad still does not work correctly proceed to the next step.
5. Make sure the latest driver for the touchpad is installed (you may need to use a external USB or Bluetooth mouse to install the drivers).
6. In addition to these troubleshooting steps, please refer to the Microsoft Knowledge Base article mentioned below:

Do reply with results.
Life saver
Thank you control f5 was a lifesaver :)
Excellent holding the button down for 15 seconds reset my touchpad and is working fine. Thank you very much.
F5 by itself worked for me. No CTRL
I was beginning to dislike my Toshiba until I finally found this solution. Thank you. I hope that this will fix it permanently.
F5 worked!!!! thanks
God bless you with this simple solution. I have tried so many alternatives to my disabled touchpad but that didn't work until I stumbled across the f5 resolution. thanks
I tried everything. Pressed F5 and that worked
f5 worked for me too
thnxs every1...f5 worked for me too

I have try many things but till not work on my laptop.
I could press left and right but the pad doesnt move. Download a new update for drive, tried F5, Off laptop and F2, F9 and F10.
i have faced the same problem..thanks lot Mr Richard...after pressing shift/cntrl+F5 its working... :)
thanks fn+f5 work
Thanks a ton... it works fine
Hit CTRL + ALT + DEL .... go to task manager... Go to the synaptic touchpad icon, click or right click.... and press End Task. Your problem should be solved.
I have tried everything but it doesn't works
Thanks a ton.....
f5 worked thanks. Anyone know what causes the problem?