No sound xp sp 2

knotheadca Posts 1 Registration date Friday December 18, 2009 Status Member Last seen December 19, 2009 - Dec 19, 2009 at 10:36 AM
closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Dec 20, 2009 at 02:53 AM
Hello, This is a fairly common
problem but i am getting frustrated trying to get the right answers to solve. Windows media player says that- Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.
Sound and Audio Properties audio tab the default device says there is no playback device, no recording device etc. I have gone into device manager and uninstalled all the sound devices I could. Can't seem to rebbot in safe mode although that may be irrelevant to my sound problem, What now?

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (Canada) Gigabyte Technology Co., Ltd. M61PME-S2
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.60 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. M61PME-S2
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F2 03/07/2008
Drives Memory Modules c,d
401.94 Gigabytes Usable Hard Drive Capacity
134.29 Gigabytes Hard Drive Free Space

KFCZENO S96F0H6 SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y080P0 [Hard drive] (81.96 GB) -- drive 0, s/n Y27P00GE, rev YAR41BW0, SMART Status: Healthy
ST332062 0A USB Device [Hard drive] (320.07 GB) -- drive 1 1024 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 81.95 GB 49.21 GB free
e: (FAT32 on drive 1) 319.99 GB 85.09 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Dan Steed 19/12/2009 11:11:23 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
NVIDIA nForce Serial ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller NVIDIA GeForce 8500 GT [Display adapter]
Samsung SyncMaster [Monitor] (19.1"vis, s/n H9NLA07772, October 2006)
Bus Adapters Multimedia
AYBDJZI4 IDE Controller
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller CMI8738/C3DX PCI Audio Device
Standard Game Port
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No details available None discovered
Communications Other Devices

NVIDIA nForce 10/100 Mbps Ethernet
primary Auto IP Address: / 24
Dhcp Server:
Physical Address: 00:1F:D0:B0:CD:AF

Networking Dns Server:
HID Non-User Input Data Filter (KB 911895) (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
NVIDIA Network Bus Enumerator
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (2x)

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new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles Router 004-e752-ag7/003-x093-g0s/build 106-109 DHCP Server, Gateway, Domain Name Server, Web Server Windows XP Workstation Home-ec13d29d63 (in WORKGROUP),

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Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 12/08/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q911564 - Important (details...)
Q925398 - Critical (details...)
Q974417 - Critical (details...)

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Software Licenses [Back to Top]

Activision - Call of Duty 4 PJE84UGSG2PTDLLMD25C
AntispywareBot - RegInfo F814-11D8-BA10-C316
Belarc - Advisor 7b9d18ff
Electronic Arts - Crysis HKJ26DC3PX64CFHZGXM5
Electronic Arts - Need for Speed Shift 3Z9ZGUJLTTKCNNKBZX4E
Microsoft - Internet Explorer 55274-640-2120405-23354 (Key: CMTBP-K64V6-CG2F2-QFBYJ-RG7WB)
Microsoft - WebFldrs XP 12345-111-1111111-09340
Microsoft - Windows XP Professional 55274-640-2120405-23354 (Key: CMTBP-K64V6-CG2F2-QFBYJ-RG7WB)

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new Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
i - Reset Defaults -
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i AC3Filter Configuration
ıı i Adobe Acrobat Version
i Adobe AIR 1.5.2 Version 1.5.2
ı i Adobe Photoshop CS4 CS4
ıı i Adobe Reader and Acrobat Manager Version
ıı i Adobe Reader Version
ı i AdwareSpywareScannerDeleter Application Version 1, 0, 0, 1
ı i app_filter Module Version 1, 0, 1, 0
ı i Belarc, Inc. - Advisor Version 8.1b
ıı i BitTorrent, Inc. - µTorrent Version
ıı i Breed
ıı i C-Media - C-Media Audio Application Version 2, 2, 1, 3
ıı i cdv-software - Check the Internet for upgrades Version
ı i Cheese Software Inc. - Final Uninstaller Version 2.2
i Cinematronics - 3D Pinball Version 5.1.2600.2180
ıı i CmiUSBUninstall Application Version 1, 0, 0, 7
i Cole2k Media - Codec Pack (Advanced) Version
ı i Crytek GmbH - Crysis Version 1, 1, 1, 5767
i David Mayne - Carset Creator Version
ı i David Mayne - Patience Version 2.5
i DivXNetworks Inc. - Config App. Version 2, 0, 0, 1
ıı i DT Soft Ltd - DAEMON Tools Lite Version
i Easy Video Joiner
ı i Easy Video Splitter
ıı i Elmo's Mud Wrestling Club - SoundCardSwitcher Version 1.00
i eMule LinkCreator Version
ıı i Eugene Roshal - WinRAR archiver Version
ı i FastStone Image Viewer
i GOM Wizard
ıı i Goodsol Development Inc. - Solitaire Master Version 5.00
ı i Google Earth Version 5.1.3533.1731
ı i Google Update Version
ı i Gretech Corp. - GOM Player Version 2, 1, 21, 4846
i GSpot Codec Information Appliance Version 2, 7, 0, 1
ı i - eMule Version 0.49.2 Unicode
i iCentric Corp. 2003 - DriverGuide Toolkit Version 1.00.0003
ı i IGN Entertainment Inc. - GameSpy Comrade Version 1.0.2736.25293
ıı i Inbox Toolbar
i iXi Tools - Driver Updater Pro Installation
ıı i Junk Filles Scanner Version
i Logitech WingMan Software Version 4.60.349
ıı i Macromedia, Inc. - Director MX Version 10.0
i Macrovision Corporation - InstallShield (R) Version 11.00
ı i Malwarebytes' Anti-Malware Version 1.42
i Microsoft (R) .NET Framework Version 1.1.4322.573
i Microsoft (r) Windows Script Host Version
ı i Microsoft Application Error Reporting Version 12.0.6010.5000
i Microsoft Clip Organizer Version 11.0.8164
ı i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
ıı i Microsoft Corporation - Office Source Engine Version 11.0.5525
ı i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823
i Microsoft Corporation - Windows Live Mail Version 14.0.8089.0726
i Microsoft Corporation - Windows Live® Photo Gallery Version 14.0.8081
i Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0
i Microsoft Corporation - Windows® NetMeeting® Version 3.01
i Microsoft Corporation - Version 1.2.626.1
i Microsoft Data Access Components Version 3.525.1117.0 ıı i Microsoft Office 2003 Version 11.0.8316
i Microsoft Office Document Imaging Version 11.0.8166.2
ıı i Microsoft Office InfoPath Version 11.0.8165
ıı i Microsoft Office Picture Manager Version 11.0.8161
i Microsoft Office Save My Settings/Profile Wizard Version 11.0.8161
ı i Microsoft® .NET Framework Version 2.0.50727.3053
i Microsoft® .NET Framework Version 3.0.6920.1427
i Microsoft® Windows Live ID Version 6.500.3146.0
ı i Microsoft® Windows® Operating System Version 11.0.5721.5145
ı i NAM Version 2, 2, 0, 7313
ı i NVIDIA Control Panel Version
ı i NVIDIA Driver Helper Service, Version 191.07 Version
ı i NVIDIA nView Wizard, Version 125.24 Version
i OGMCalc Application Version 0, 2, 0, 1
ı i PC Pitstop Scheduler Version 1, 0, 0, 8
ı i PnkBstrA
ı i PnkBstrB
ıı i Registry Clean up Expert Version 2.1
ı i Ricochet Xtreme
i Special Uninstaller Version
ıı i Speed Delight
i StatsReader Version 2, 1, 0, 0
i Sun Microsystems, Inc. - Java(TM) Platform SE 6 U17 Version
i Sun Microsystems, Inc. - Java(TM) Platform SE 6 U6 Version
ı i SurfRight B.V. - Hitman Pro Version 3, 5, 3, 80
i Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0
i XviD AviC FOURCC Changer
i XviD MiniCalc
i YL Software - WinUtilities 1-Click Maintenance Version 2.1
i YL Software - WinUtilities Auto Shutdown Version 4.0
i YL Software - WinUtilities BHO Remover Version 1.7
i YL Software - WinUtilities Configuration Wizard Version 1.1
i YL Software - WinUtilities Disk Cleaner Version 4.2
i YL Software - WinUtilities DiskDefrag Version 1.3
i YL Software - WinUtilities Duplicate Files Finder Version 4.1
i YL Software - WinUtilities EXE Protect Version 2.0
i YL Software - WinUtilities File Shredder Version 2.9
i YL Software - WinUtilities File Splitter Version 2.6
i YL Software - WinUtilities History Cleaner Version 2.5
i YL Software - WinUtilities Memory Optimizer Version 6.0
i YL Software - WinUtilities Process Manager Version 2.2
i YL Software - WinUtilities Registry Backup and Restore Version 1.9
i YL Software - WinUtilities Registry Cleaner Version 5.7
i YL Software - WinUtilities Registry Search Version 3.4
i YL Software - WinUtilities Shortcuts Fixer Version 1.8
i YL Software - WinUtilities Startup Cleaner Version 3.9
i YL Software - WinUtilities System Control Version 2.4
i YL Software - WinUtilities System Information Version 4.3
i YL Software - WinUtilities Task Scheduler Version 5.2
i YL Software - WinUtilities Undelete Version 3.0
i YL Software - WinUtilities Uninstall Manager Version 4.9
ı i YL Software - WinUtilities Version 9.32
i YL Software - WinUtilities Windows Tools Version 3.2
ıı i YooApplications - BootManager Version 2.00.0030
i YooApplications - ShortCutter Version 2.01.0001
ı i YooApplications - Slicer Version 2.00.0002
ıı i YooApplications - SLiveUpdate Version 2.03
i YooApplications - SRamOptimizer Version 1.00
ıı i YooApplications - Sweepi Version 5.04
i ZumoDrive

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Installed Microsoft Hotfixes [Back to Top]
.NET Framework 3.0 Service Pack 2
KB958483 on 16/12/2009 (details...)
MSXML 6 Service Pack 2 (KB973686)
KB973686 on 14/12/2009 (details...)
Q954430 on 10/05/2009 (details...)
Q973688 (details...)
KB892130 on 05/10/2009 (details...)
Windows Media Format 11 SDK
KB929399 on 24/10/2009 (details...)
Windows Media Player 11
KB939683 on 24/10/2009 (details...)
KB954154_WM11 on 24/10/2009 (details...)
Windows Media Player
KB952069_WM9 on 05/10/2009 (details...)
KB954155_WM9 on 16/10/2009 (details...)
KB968816_WM9 on 05/10/2009 (details...)
KB973540_WM9L on 05/10/2009 (details...)
Windows XP
KB909520 on 16/12/2009 (details...)
KB941569 on 24/10/2009 (details...)
KB971961-IE8 on 24/10/2009 (details...)
KB973874-IE8 on 24/10/2009 (details...)
KB974455-IE8 on 24/10/2009 (details...)
KB975364-IE8 on 16/12/2009 (details...)
KB976325-IE8 on 15/12/2009 (details...)
MSCOMPPACKV1 on 24/10/2009 (Microsoft Compression Client Pack 1.0 for Windows XP)
KB873339 on 16/12/2009 (details...)
KB885835 on 16/12/2009 (details...)
KB885836 on 16/12/2009 (details...)
KB886185 on 16/12/2009 (details...)
KB887472 on 16/12/2009 (details...)
KB888111WXPSP2 on 05/10/2009 (details...)
KB888302 on 16/12/2009 (details...)
KB890046 on 16/12/2009 (details...)
KB890859 on 16/12/2009 (details...)
KB893756 on 16/12/2009 (details...)
KB893803V2 on 05/10/2009 (details...)
KB894391 on 16/12/2009 (details...)
KB896344 on 16/12/2009 (details...)
KB896358 on 16/12/2009 (details...)
KB896423 on 16/12/2009 (details...)
KB898461 on 05/10/2009 (details...)
KB899591 on 16/12/2009 (details...)
KB900485 on 16/12/2009 (details...)
KB900725 on 16/12/2009 (details...)
KB901017 on 16/12/2009 (details...)
KB901190 on 15/12/2009 (details...)
KB901214 on 16/12/2009 (details...)
KB902400 on 16/12/2009 (details...)
KB905414 on 16/12/2009 (details...)
KB905749 on 16/12/2009 (details...)
KB908531 on 16/12/2009 (details...)
KB910437 on 16/12/2009 (details...)
KB911280 on 16/12/2009 (details...)
KB911562 on 16/12/2009 (details...)
KB911927 on 16/12/2009 (details...)
KB913580 on 16/12/2009 (details...)
KB914388 on 16/12/2009 (details...)
KB914389 on 16/12/2009 (details...)
KB915865 on 16/12/2009 (details...)
KB918118 on 16/12/2009 (details...)
KB918439 on 16/12/2009 (details...)
KB920213 on 16/12/2009 (details...)
KB920670 on 16/12/2009 (details...)
KB920683 on 16/12/2009 (details...)
KB920872 on 16/12/2009 (details...)
KB922582 on 16/12/2009 (details...)
KB923191 on 16/12/2009 (details...)
KB923980 on 16/12/2009 (details...)
KB924667 on 16/12/2009 (details...)
KB925720 on 18/12/2009 (details...)
KB925876 on 16/12/2009 (details...)
KB925902 on 16/12/2009 (details...)
KB926239 on 24/10/2009 (details...)
KB926255 on 16/12/2009 (details...)
KB926436 on 16/12/2009 (details...)
KB927779 on 16/12/2009 (details...)
KB927802 on 16/12/2009 (details...)
KB927891 on 16/12/2009 (details...)
KB928255 on 16/12/2009 (details...)
Windows XP
SP3 (continued)
KB929123 on 16/12/2009 (details...)
KB930178 on 16/12/2009 (details...)
KB930916 on 16/12/2009 (details...)
KB931261 on 16/12/2009 (details...)
KB932168 on 16/12/2009 (details...)
KB932823-V3 on 24/10/2009 (details...)
KB935448 on 05/10/2009 (details...)
KB938828 on 16/12/2009 (details...)
KB940157 on 16/12/2009 (details...)
KB943055 on 16/12/2009 (details...)
KB944338-V2 on 05/10/2009 (details...)
KB944653 on 16/12/2009 (details...)
KB945553 on 16/12/2009 (details...)
KB946026 on 16/12/2009 (details...)
KB950749 on 16/12/2009 (details...)
KB958470 on 05/10/2009 (details...)
KB963093 on 17/12/2009 (details...)
KB971032 on 05/10/2009 (details...)
KB971961 on 05/10/2009 (details...)
KB915800-V4 on 16/12/2009 (details...)
KB923561 on 05/10/2009 (details...)
KB938464-V2 on 05/10/2009 (details...)
KB946648 on 05/10/2009 (details...)
KB950762 on 05/10/2009 (details...)
KB950974 on 05/10/2009 (details...)
KB951066 on 05/10/2009 (details...)
KB951376-V2 on 05/10/2009 (details...)
KB951748 on 05/10/2009 (details...)
KB952004 on 05/10/2009 (details...)
KB952287 on 05/10/2009 (details...)
KB952954 on 05/10/2009 (details...)
KB954550-V5 on 16/12/2009 (details...)
KB954600 on 05/10/2009 (details...)
KB954708 on 16/12/2009 (details...)
KB955069 on 05/10/2009 (details...)
KB955759 on 16/12/2009 (details...)
KB956572 on 05/10/2009 (details...)
KB956744 on 17/12/2009 (details...)
KB956802 on 05/10/2009 (details...)
KB956803 on 05/10/2009 (details...)
KB956844 on 05/10/2009 (details...)
KB957097 on 05/10/2009 (details...)
KB958644 on 05/10/2009 (details...)
KB958687 on 05/10/2009 (details...)
KB958869 on 16/10/2009 (details...)
KB959426 on 05/10/2009 (details...)
KB960225 on 05/10/2009 (details...)
KB960803 on 05/10/2009 (details...)
KB960859 on 05/10/2009 (details...)
KB961118 on 18/12/2009 (details...)
KB961371-V2 on 05/10/2009 (details...)
KB961501 on 05/10/2009 (details...)
KB967715 on 05/10/2009 (details...)
KB968389 on 16/10/2009 (details...)
KB968537 on 05/10/2009 (details...)
KB969059 on 16/10/2009 (details...)
KB969947 on 15/12/2009 (details...)
KB970238 on 05/10/2009 (details...)
KB970430 on 15/12/2009 (details...)
KB970653-V3 on 05/10/2009 (details...)
KB971486 on 16/10/2009 (details...)
KB971557 on 05/10/2009 (details...)
KB971633 on 05/10/2009 (details...)
KB971657 on 05/10/2009 (details...)
KB971737 on 15/12/2009 (details...)
KB972260 on 05/10/2009 (details...)
KB973346 on 05/10/2009 (details...)
KB973354 on 05/10/2009 (details...)
KB973507 on 05/10/2009 (details...)
KB973525 on 16/10/2009 (details...)
KB973687 on 15/12/2009 (details...)
KB973815 on 05/10/2009 (details...)
KB973869 on 05/10/2009 (details...)
KB973904 on 15/12/2009 (details...)
KB974112 on 16/10/2009 (details...)
KB974318 on 15/12/2009 (details...)
KB974392 on 15/12/2009 (details...)
KB974455 on 22/10/2009 (details...)
KB974571 on 16/10/2009 (details...)
KB975025 on 16/10/2009 (details...)
KB975467 on 16/10/2009 (details...)
KB976098-V2 on 15/12/2009 (details...)

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a. Processor clock speed is measured at computer start-up, and on laptops may be impacted by power option settings.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This is the manufacturer's factory installed product key rather than yours. You can change it to your product key here for Windows, or here for Office.
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1 reply

closeup22 Posts 8924 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,108
Dec 20, 2009 at 02:53 AM
hi there,

download the drivers from official website:

then install the missing one