Restore Factory Settings

[Closed]
Report
-
Posts
8926
Registration date
Friday May 15, 2009
Status
Member
Last seen
October 7, 2010
-
Hello,

can somebody please give me some advice, I have an Acer Aspire 5610 and it got infected by a virus, i removed it with AVG but the computer still remains slow and freezes constantly, i tried system restore and that didnt work so i thought i would restore the laptop to its factory settings. The problem is, i cannot workout how to to do this, having looked at various forums, i have tried alt F10 and this does not work, F2 takes me into the Bio menu and F8 brings up the safe mode menu, i just cant find it, i dont have a recovery disk, as i didnt get one when i bought it.

Can somebody please Help!!!!

Regards
Steve

1 reply

Posts
8926
Registration date
Friday May 15, 2009
Status
Member
Last seen
October 7, 2010
2,108
hi there,

you do not get recovery disk when purchased laptop/pc

you need to create it

to get the recovery disk you have to order it from Acer website

follow this link:

https://www.acer.com/worldwide/support/

Thanks