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Restore Factory Settings

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millss01 - Dec 20, 2009 at 04:07 PM
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Dec 21, 2009 at 09:52 AM
Hello,

can somebody please give me some advice, I have an Acer Aspire 5610 and it got infected by a virus, i removed it with AVG but the computer still remains slow and freezes constantly, i tried system restore and that didnt work so i thought i would restore the laptop to its factory settings. The problem is, i cannot workout how to to do this, having looked at various forums, i have tried alt F10 and this does not work, F2 takes me into the Bio menu and F8 brings up the safe mode menu, i just cant find it, i dont have a recovery disk, as i didnt get one when i bought it.

Can somebody please Help!!!!

Regards
Steve

1 response

Answer 1 / 1
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Dec 21, 2009 at 09:52 AM
hi there,

you do not get recovery disk when purchased laptop/pc

you need to create it

to get the recovery disk you have to order it from Acer website

follow this link:

https://www.acer.com/worldwide/support/

Thanks
0

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