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Itunes download

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ashliegh!! - Dec 26, 2009 at 07:09 AM
 kittycat girl - Aug 15, 2010 at 01:24 PM
when i plug my ipod touch into the laptop, it says i need to download a itunes 8.2 or higher. so when i go to download itunes 9.0 it goes through all the running and then comes up saying a newer version ofQuicktime has already been installed . this instalation can not proceed while a newer version of quicktime is installed. what shall i do?HELPP!!
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4 responses

Answer 1 / 4
Blocked Profile
Dec 29, 2009 at 12:05 AM
Dear Ashleigh,

Please contact them at the following address:

https://support.apple.com/itunes

Thank you.
Answer 2 / 4
Blocked Profile
Dec 27, 2009 at 02:01 AM
Dear Ashliegh,

Please try uninstalling Quicktime application to see

whether you can have iTunes functioning properly.

Thank you.
ashleigh!
Dec 28, 2009 at 06:27 AM
i have tryed that , were you go to control pannel and then the uninstall programs thing , it will not uninstall :S and itunes still will not download :\ x
Answer 3 / 4
Sammie
Dec 28, 2009 at 07:42 AM
Hi I had the samme problem with my iPod.what it is is that your computer has a similar program already downloaded so everytime you try to download the iPod program it says that you have already downloaded a higher one as the other program has a higher rate. You need to contact iTunes and they will sort it. I hope this helps
ashleigh!
Dec 28, 2009 at 04:02 PM
thank you ! i will try that :) how did you contact them may i ask ?
x
Answer 4 / 4
kittycat girl
Aug 15, 2010 at 01:24 PM
I have that same problem all the time. you just have to be patient untill you can find the answer to your problem