Properly connected??

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Hello,
my computer can detect my ipod but it keeps saying it is not properly connected when my friends ipod can get connected properly please help......
Sami

1 reply


Dear Sami,

There might be some corrupted files on your iPod.

I will advise you to have it restored to factory settings

through the below instructions in order to get free of

the trouble:

https://support.apple.com/en-us/HT201252

Thank you.