To many usb devices connected Closed

Question

Hello, I am writing you this message for a reason, because I can no longer access my PlayStation 4 console at all. 

My sister was charging her controllers one day and the controller brought up something we had never seen before, a error message saying "To Many USB Devices Connected." 

- This brought up some real confusion.

- While the controller still connected via Bluetooth, I was stupid enough to go into settings and mess around.

- I ended up resetting the console settings back to default.

- This did not work, instead, brought me to the PlayStation 4 setup screen prompting me to connect the PlayStation 4 Controller via USB Cable.

- Doing so did not help as I still got the "To Many USB Devices Connected." error message, now  my sister can't charge, connect or even play any of her PlayStation 4 games.

ac3mark · Answer

It appears that the usb cable has been inserted upside down.  The usb port maybe possibly damaged.

Start the ps4, and once it has booted, pull the power plug.  Now remove all usb cables.  Restart the ps4.   It will give ypu a warning about needing to rebuild index. Let it.  

Now take a look at the usb port, amd cable.  Notice on the cable there is a diagram of a USB connection.  That diagram should alwaus be facing up when placed into the port.  It is possible ypur sister has forced the cable in upside down.  You should be able to connect the cable, and the controller now.

RobbieOaks1111 · Answer

Thank you so much for your response, as should be noted, the USB has been inserted correctly each time. When plugging USB in, it saids "to many usb devices connected" and now it won't let me reconnect my controller and I'm stuck onscreen of the ps4

To many usb devices connected

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