Having problem viewing my attachment

Closed
h_akilo Posts 2 Registration date Friday January 8, 2010 Status Member Last seen January 9, 2010 - Jan 9, 2010 at 09:37 AM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 9, 2010 at 05:17 PM
Hello,
I receive an attachment sent to me by someone with the new window 7 version and i am using a window xp version. I have not been able to view it and i will like to know what the problem is .

Henry

3 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Jan 9, 2010 at 01:19 PM
Is the file a .docx Word file? This is the new format for Word 2007. If so, you will need to download and install the docx code for your older version of Word.

Good Luck
0
h_akilo Posts 2 Registration date Friday January 8, 2010 Status Member Last seen January 9, 2010
Jan 9, 2010 at 03:16 PM
How do i get to download the file docx so that i will be able to view the attachment and once i download it , how will i proceed with it.

Henry
0
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Jan 9, 2010 at 05:17 PM
the converter for docx can be found here:

http://office.microsoft.com/en-us/word/HA100444731033.aspx

download and install the converter into your copy of Microsoft Word

Good Luck
0