Sony cyber-shot

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Hello,
i have been taking videos with my Sony cyber-shot camera i got for christmas, and everytime i try to upload them to my computer, it only shows the pictures i took and not the videos, but the videos show up on my camera, just not the computer. does anyone know what to do or is anyone having the same problem?

1 reply


Dear Summer,

This problem might be occuring for you don't have the specific

application for the video to play. The video might be in a format

that isn't recognised by any application on your PC. Please check

the format of the videos and get the proper tool downloaded.

Otherwise you can get it converted.

Thank you.