Bluetooth [Closed]

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CCMclaude
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Hello,
my bluetooth device is not working in my dell laptop vostro 1015 .i am using xp-2 os.

please help me .

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Hi there,

Please give more information on the problem you are facing to be able to understand the situation and provide you appropriate fix.

Thanks
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Hi !

Dell Solution Network: Knowledge Base Article - How to Download and Install Drivers in the Correct Order

EXTRACT.

The following list is an overview of the correct order to install drivers on Dell desktops and laptops. After manually reinstalling a Microsoft® Windows® operating system, follow the order listed when reinstalling drivers. It is recommended that you print this list for reference when installing drivers.


# 1. Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling Windows or updating all drivers, it is important that this software be installed first. This is located under the System and Configuration Utilities Category on the Drivers and Downloads page.

# 2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.

# 3. PCMCIA/Smartcard controller located under the Security Category on the Drivers and Downloads page.

# 4. Intel Storage - Intel Matrix Storage Manager located under SATA Drives on the Drivers and Downloads page (only for Intel chipset computers).

# 5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.

# 6. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.

# 7. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.

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# 8. Dell Control Point (DCP) - Controls power management, ambient light sensor, wireless profiles, and security features on laptops. This is located under the Applications on the Drivers and Downloads page. The DCP is split into three separate programs with each one controlling different aspects. It may not be necessary to install all three parts of DCP depending on the system configuration.

* 8.1. Control Point System Manager - Controls power management and ambient light sensor settings.
* 8.2. Control Point Security Manager - Controls security features such as the trusted platform module a finger print reader.
* 8.3. Control Point Connection Manager - Controls wireless connection profiles.

Note: Dell Control Point (DCP) is new for Latitude E-Family. Other Dell laptops use Quickset to control power management and the ambient light sensor.

# 9. Dell Quickset - Controls power management and the ambient light sensor. This is located under the Applications Category on the Drivers and Downloads page (Quickset is not applicable to Latitude E-Family laptops. Use Dell Control Point instead).
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# 10. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.

# 11. Bluetooth® Module located under the Communication Category on the Drivers and Downloads page.

# 12. Touchpad, Pointer, Track stick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.

# 13. Other Devices

* 13.1. Intel vPro™ or AMT™ - Enhances system manageability. This is located under the Chipset Category on the Drivers and Downloads page.
* 13.2. Dell Wireless Mobile Broadband Cards located under the Communication Category on the Drivers and Downloads page
* 13.3. Modem - Allows dial-up capability. This is located under the Communication Category on the Drivers and Downloads page.
* 13.4. Touch Screen Digitizer - Enables touch screen mouse control available on select Dell laptops. This is located under the Input Category on the Drivers and Downloads page.
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THUS, check in the Dell List, but the BlueTooth Module Driver you're looking for should be this one :
Conexant Modem CX20548-11Z.

Regards.