Missing desk top and start menu

 Blocked Profile -
can someone help me my desktop is gone and my start menu is gone to

1 reply

Dear Sir,

Please press the windows key on the keyboard and see whether you are able to select the Start button. If it doesn't open up, please please press CTRL+ALT+DEL and see whether there is any other programs running up. If it is the case, please stop the process and carry out a virus scan and remove any virus that you find.

Thanks in advance.