Black screen Hp on and keys are locked

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kingjohne - Feb 12, 2010 at 10:10 PM
Blocked Profile - Feb 13, 2010 at 01:39 AM

Hello,
I have a Hp dv6 and it runs great. Except at times the screen goes black and everything is locked up. It is on but it is all locked. how do I unlock it or how do I stop it from doing it again every day, sometimes 2 or 3 times a day?

Black screen Hp on and keys are locked
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1 response

Answer 1 / 1

Blocked Profile
Feb 13, 2010 at 01:39 AM

Dear Sir,

Please check whether the hibernation feature is activated and if it is not the case, please check whether the graphic card is not messing up.

Thank you.

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