PERSONAL SECURITY PROBLEM

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ANNEIKAT - Feb 28, 2010 at 03:43 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 7, 2010 at 06:59 AM
Hello,
I HAVE PERSONAL SECURITY SOFTWARE ON MY COMPUTER BUT FOR SOME REASON ITS TELLING ME THAT MY VIRUS PROTECTION IS OFF. HOW DO I TURN ON MY VIRUS PROTECTION?

5 responses

Blocked Profile
Feb 28, 2010 at 04:13 PM
Dear SIr,

Personal Security is a scam and you should remove it for not having any further problem. It will give you false scan results and persuade you that you need to purchase the complete version secure in order to have your system protected.

Thank you.
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yes remove that,
and download microsoft security essentials its free but you gotta be running a genuine system
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Blocked Profile
Mar 1, 2010 at 03:06 PM
Dear Sir,

Make sure that you don't let them have any access to your bank account for you may lose great sum of money through it.

Thanks.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 1, 2010 at 05:01 PM
Hello,

You are one of the many victims. Unfortunately, your computer is infected with a rogue trojan.

Hello,

Please, it is urgent that you crush this rogue virus before it creates further damage and while you can still connect to Internet.

The evil application is self protective and will prevent running antimalware tools including Hyjackthis which is a rather simple tool.

We must try to outwit the beast while terminating the processes generated by the trojan to better eliminate it

Please follow the instructions hereunder:

Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe

2. Rename procexp.exe to explorer.exe and double-click to run it.

3. Select Security Tool process from the list. Should be 4946550101.exe or similar and press "Delete" button to end the process.

4. Close Process Explorer.
download MalwareBytes anti-malware:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

5. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform full computer scan and remove all found infections.

Once your computer is clean and working normally just to be on the safe side
•Turn off system restore and wait 30 seconds,
•Turn it back on and create a new restore point.

This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.

For further assistance, please do come back.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Mar 7, 2010 at 06:59 AM
Hello,

The the solutions provided to you were helpful in removing Security Tool? We hope so!

Please let us know if we can mark this thread as solved.

Thank you
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