Microsoft Word icon changed to unknown program [Solved/Closed]

 wmclaxton -

Recently my microsoft word (program) icon changed from the classic picture to the unknown programs icon. I wanted to know how to get the real icon back. My icons for everything else (such as Microsoft Excel) on the desktop still displa properly. When I click on the Microsoft Word unknown programs icon, it sill opens to a normal new document scree, so this is no problem.

3 replies


Go to microsoft office / microsoft office tools / microsoft office picture manager / help detect and repair / check restore my shortcuts while repairing.

This should restore all the microsoft office shortcuts and icons
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Very good. Found the answer at last!
YOU ARE amazing! Been searching everywhere but did not work. Luckily found this and it's completely helpful. Cheers!
Geeeezzzz! About 2 months looking for a solution to this issue! This was the only one that solved this problem!
Thank you!
thank you are genius
Great solution. Thanks.
I went to control panel under program and program features and right clicked the Microsoft office icon. Clicked on the change button then clicked repair programs.
So I rooted around and found a fix. I'm still not sure why this happened. But I right clicked on just one of the MS Word document icons on my desktop (it was a shortcut to a document I've been working on), selected "Open With..." then "Microsoft Word." The document opened (which was not the problem) and the MS icons (even Excel and PPT) are restored.

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!