sony vaio driver Closed

Question

Hello,
my   comp wont  let me  use me  cd/dvd drive  keeps  commiing up this 
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. can  anyone  help    thanks

closeup22 · Answer

Hi there,

Following instructions on link below will help you fix the issue:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Thanks

Sony vaio driver

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