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Desktop will not show

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jose - Apr 6, 2010 at 01:16 PM
 Blocked Profile - Apr 7, 2010 at 05:19 AM
i try to turn on my laptop and the desktop will not show. i just get a blank black screen and only my cursor is showing. no buttons work or anything. is there something that i can do to fix this?

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Blocked Profile
Apr 7, 2010 at 05:19 AM
Hi there,

Get on link below and follow instructions provided from Microsoft support and fix the issue:

https://support.microsoft.com/en-us/help/948277

Thanks
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