Laptop password

 LRT -
I bought my toshiba laptop neww about 3 years ago. All of a sudden when I turn it on it will ask me for a password. I never set a password and can't get beyond this page without one. The guy at the store where I bought my laptop says the only way to remedy the problem is to install a new hard drive and remove the battery for a couple of days. My problem then would be, I have no recovery CD. Is there anything else that can be done?

2 replies

Registration date
Friday May 15, 2009
Last seen
October 7, 2010
Hi there,

The password is for windows login or bios password?Please confirm information to help you solve it as for both its possible to reset and no need to change hard drive.