hp pavilion dv6 black screen problem. Closed

Question

Hello sir, I have a hp pavilion dv6 note book. My laptop is working properly with external monitor. But laptop display is not working only black screen. I changed another display, video cable and inverter also. pls help me. Here I would like to mention that I am hardware technician.

closeup22 · Answer

Hi there,

You mean laptop lcd display which was changed?Please provide more information.

Thanks

mancy · Answer

Hi,

You should determine the exact component that is causing the issue of a black screen. 

For this, restart the computer first in Safe Mode. 

Before troubleshooting, first take a backup of all the system files. 

Then determine which component is causing the problem. 

Find the extent of the damage caused by this problem. 

Then measures should be adopted to solve the issue. 

If the issue cannot be solved by you alone, then HP customer care should be contacted.

Hp pavilion dv6 black screen problem.

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