Immediate Response for recent problem Closed

Question

Configuration: Windows XP / Internet Explorer 8.0
I have received a pop-up supposedly from McAfee for the past two days.  I have three computers, two using XP SP3 and one using VISTA, and all have had same pop-up.

It says "Immediate response required to check a recent prolem which may have affected your computer".  It then goes on to say click on the McAfee product in my task bar, click on Updates and the solution will be downloaded automatically.

Is this a legitimate fix for a McAfee problem?  Does it really come from them?  What problem does it fix?  Will it leave a virus?

I haven't received any answer from McAfee and I don't know what to do.

Ambucias · Answer

Hello Carol,

First I strongly advise that you ignore these pop-ups which are designed to get personal information and/or infect your computer.

McAfee if you have it, nor any other antiviruses company communicate in that manner.

I also suspect your computer to be already infected.

Please download, install, update Malwarebyte:

https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Run a FULL system scan.

Best regards

P.S. I hope that you did not receive a previous message sent to you which no class.

Immediate Response for recent problem

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