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Antispyware software alert

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icemen Posts 3 Registration date Tuesday May 18, 2010 Status Member Last seen May 19, 2010 - May 18, 2010 at 03:33 PM
icemen Posts 3 Registration date Tuesday May 18, 2010 Status Member Last seen May 19, 2010 - May 19, 2010 at 01:45 PM
Hello,

I'm running vista 64 bit. I got this virus, keep getting pop ups to purchase this antivirus software. My internet explorer has stopped working aswell. I can't open anything, keep getting a security warning " application cannot be execued. The file is infected do you want to activate your antivirus software now". I looks dodgy as the price is in dollars. I tried downloading malwarebytes, stopzilla & spyware doctor but I can't run the programs because this virus doesn't let me open anything. I can't even get into my restore point just doesn't open. The only thing that works is explorer in firefox mode. Can anyone help?

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2 responses

Answer 1 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
May 18, 2010 at 03:42 PM
You might be able to run your anti-virus software in "safe mode" or you can try to rename the anti-virus "exe" file to a new name like "pgm.exe". That might allow you run the programs.

Good Luck
icemen Posts 3 Registration date Tuesday May 18, 2010 Status Member Last seen May 19, 2010
May 18, 2010 at 03:45 PM
how do i run in safe mode? i'll try renaming the file now
Answer 2 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
May 18, 2010 at 03:52 PM
when you start the PC hit F8 multiple times before Windows starts. That should get Windows to start in "safe mode".
icemen Posts 3 Registration date Tuesday May 18, 2010 Status Member Last seen May 19, 2010
May 19, 2010 at 01:45 PM
It let me run malwarebytes in safe mode last night thanks. It took about an hour to scan my machine, the pop ups have stoped. It removed about 11 trojans & stuff. However my internet explorer still isn't working? it fine if I use firefox but not explorer? can you help?