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Dimension E310 will not boot with case closed

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Mark Webb - May 30, 2010 at 12:51 AM
 Mark Webb - May 30, 2010 at 01:31 PM
Hello,
My Dell Dimension 310 appears to boot, but the cordless keyboard and the corded mouse will not function unless I open the case and then boot, in which case all is fine. Any suggestions on how I can get it to boot complete with mouse and keyboard with the case closed?


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closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
May 30, 2010 at 05:02 AM
Hi there,

Please provide more information,change the ports where you plug the mouse and keyboard,use a usb keyboard instead of the wireless and see the difference it makes,is the system hot while booting for which you are removing the casing?

Thanks
0
Mark Webb
May 30, 2010 at 01:31 PM
Thank you for your prompt response. Regarding your suggestions: I have already tried different ports for mouse connection and still have the problem. As for the keyboard, I have an old USB keyboard that will require locating an adapter to plug into my system, so can't try that yet. I feel no hot spots inside the cabinet and the fan is running.
0

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