Dimension E310 will not boot with case closed

Closed

Mark Webb - May 30, 2010 at 12:51 AM
Mark Webb - May 30, 2010 at 01:31 PM

Hello,
My Dell Dimension 310 appears to boot, but the cordless keyboard and the corded mouse will not function unless I open the case and then boot, in which case all is fine. Any suggestions on how I can get it to boot complete with mouse and keyboard with the case closed?

Dimension E310 will not boot with case closed
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1 response

Answer 1 / 1

closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
May 30, 2010 at 05:02 AM

Hi there,

Please provide more information,change the ports where you plug the mouse and keyboard,use a usb keyboard instead of the wireless and see the difference it makes,is the system hot while booting for which you are removing the casing?

Thanks

Mark Webb
May 30, 2010 at 01:31 PM

Thank you for your prompt response. Regarding your suggestions: I have already tried different ports for mouse connection and still have the problem. As for the keyboard, I have an old USB keyboard that will require locating an adapter to plug into my system, so can't try that yet. I feel no hot spots inside the cabinet and the fan is running.

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