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Dell Studio laptop turns off at randon time

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nina112 Posts 1 Registration date Monday June 14, 2010 Status Member Last seen June 14, 2010 - Jun 14, 2010 at 12:35 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 14, 2010 at 01:02 PM
Hello,
My Dell Studio laptop turns off at randon time and then I have it off for approx 30 minutes and then it reopens. What is causing this to happen?



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2 responses

Answer 1 / 2
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Jun 14, 2010 at 12:59 PM
Hi there,

Right click on my computer> properties >advanced system settings>advanced tab >settings and disable automatic restart,does the temperature of laptop seem to be normal or hotter than usual?

Thanks
Answer 2 / 2
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jun 14, 2010 at 01:02 PM
This could be either hardware or software errors. We will need more information to diagnose your problem. Does it relate to heat build-up in the laptop? Do you get BSOD (blue screen of death) with a Windows error?

Dell has built-in diagnostic tools in the BIOS on most newer laptops. Fit F10 right after you see the Dell logo and select the diagnostic screen options.

Good Luck