Can't open word document [Solved/Closed]

Report
-
 julie -
Hello,
i can't open my docx word document.i'm running office 2007 and i'm clickin all my word documents and getting the same response "the file is not available"! this is happenin with all my saved documents. their format is docx.
Help!
thanks


3 replies

Posts
1023
Registration date
Saturday May 23, 2009
Status
Contributor
Last seen
October 20, 2010
243
is the file in question on a local drive or network / external drive?
Posts
4475
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
January 6, 2016
757
The most common work around I have seen is have word open and then launch the file. 2007 files are not one file, but a bunch of files. In fact if you change its extension to zip, you can open it via zip to see all sort of files. 2007 some time does not do a cleanly unloads and you get all sort of issue.
Posts
1023
Registration date
Saturday May 23, 2009
Status
Contributor
Last seen
October 20, 2010
243
well i never, learn something new every day.......:-)
Posts
4475
Registration date
Thursday January 28, 2010
Status
Contributor
Last seen
January 6, 2016
757
ha, and I learned that you lean some thing new sharpman :P. I thought in your case it was "been there, done that already" :P
I have solved the problem, I had AVG anti virus on my pc which was causing conflict with widows 2007. After i removed it I was able to open all my files.