Cursor freeze up (mouse)

john - Jun 22, 2010 at 03:28 PM
 john - Jun 23, 2010 at 12:53 PM

i added a 1024 mb of ram because my computer was running slow.
this was suggested by a tech from staples after they did a tune up.
when the computer is turned on the mouse cursor freezes up can,t
do anything. how do i get this to work?

2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 22, 2010 at 04:57 PM
Take out the extra RAM. Does the computer then run OK? You might have inserted the RAM wrong or it is not compatible with your computer.

Good Luck
problem solved when i installed the memory board i loosend one of the connections.
thank you for your time.
john walters