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Cursor freeze up (mouse)

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john - Jun 22, 2010 at 03:28 PM
 john - Jun 23, 2010 at 12:53 PM
Hello,

i added a 1024 mb of ram because my computer was running slow.
this was suggested by a tech from staples after they did a tune up.
when the computer is turned on the mouse cursor freezes up can,t
do anything. how do i get this to work?

2 responses

Answer 1 / 2
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jun 22, 2010 at 04:57 PM
Take out the extra RAM. Does the computer then run OK? You might have inserted the RAM wrong or it is not compatible with your computer.

Good Luck
1
Answer 2 / 2
john
Jun 23, 2010 at 12:53 PM
problem solved when i installed the memory board i loosend one of the connections.
thank you for your time.
john walters
0