I purchased a Dell Inspiron 1545 not even a year ago. I left it on sleep for the night so I could just open it up and do more of my work. The problem is it restarted when i opened it and after it went to restarting it would not fully open. I could not get to the main screen (your windows home screen) It gave me a confusing reason as to why it would not open and told me i had to ither restart normally or restart and diagnostic so i clicked that option and then told me I had to uninstall any anti-virus and disk defragmentation, ect ect. How am i supposed to uninstall when it wont even fully start up or go into safe mode???? What happened and why wont it do anything???
I cannot loose any of my music,pictures or anything else because all of my back up is clear across the state and i wont be able to get it for another year.