MAC Address problem

[Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,
I have a LINKSYS WRT55AG router. I have connected all of my wireless pc's and an iphone to the wi-fi network in my home. I use WPA-personal security. My son just bought an iphone yesterday, and for the life of me, I cannot connect it to the network. When I enter the wi-fi address into the mac address filter, I get an error message: "NOT A MAC ADDRESS". Please help, I did the exact same thing that I did for the other iphone. What could be the problem?


1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,914
So you have Mac Address Filtering on the router and need to enter the NAC address of the new iPhone?

If you have a wireless network that you secure by restricting the MAC addresses, then you will have to enter the MAC address of your Apple iPhone in order to allow it to connect to that network.

To figure out the MAC address of your iPhone, start at the home menu. Select Settings -> General -> About. Scroll down that screen and you'll see a setting called "Wi-Fi Address", that is your iPhone MAC address.

Good Luck
Thanks, I have already done all of that. I entered the Wi-Fi Address into my Linksys, and I get the "Not a MAC Address" message. I disabled the MAC Address filter and the iphone connected okay. So, I went into the Setup section to see what address was registered from the iphone - thinking that maybe the actual MAC address was not the same as what was read off the About section on the iphone. But it was correct. I called Linksys tech support, and their answer was for me to take the MAC filter off. So, why offer that feature? Is there a better router that you can suggest? Perferably a company with better tech support? Thanks for taking the time to help me.
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,914
MAC address filtering offers little extra security since modern wifi sniffers can find the router anyway. I would do as Linksys suggested and disable the MAC filtering.