M not able to open my D or E drive by double

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sonu - Jul 2, 2010 at 02:11 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 2, 2010 at 04:43 PM
Hello,

i am not able to open my D or E drive by double click so plz help me out.

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2 responses

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 2, 2010 at 04:14 PM
You can try this:
Verify first whether your system is affected by "TROJAN" or any other viruses
If "YES" Remove the same by using "ANTIVIRUS" S/W (Preferably AVG !!)

Go to C:\Windows (O.K how to open C or C:\Windows is your questions ..Correct !! MAy be try to right click and use open with option..and select C:\Windows\Explorer.exe OR system may open show open with window..click on browse and select c:\windows\explorer.exe)

Open REGEDIT file
Find "MOUNTPOINTS2" using Ctrl + F
Delete the same
Repeat the process unless all the "MOUNTPOINTS2" are deleted
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Jul 2, 2010 at 04:43 PM
You can also try this:

This is the standard procedure to delete the Autorun.inf file

Normally when a virus infects a windows system which causes a drive opening problem, it automatically creates a file named autorun.inf in the root directory of each drive.

This autorun.inf file is a read only ,hidden and a system file and the folder option is also disabled by the virus. This is deliberately done by the virus in order to protect itself. autorun.inf initiates all the activities that the virus performs when you try to open any drive.

You have to just delete this file and restart your system to correct this problem.

Follow the set of commands below to show and delete the autorun.inf

1. Go to Start then Run and type cmd and press enter. This will open a command prompt window. On this command prompt window type the following steps.

2. type cd\ press enter

3. type attrib -r -h -s autorun.inf press enter
please note the spacing: no space between the dash and the letter & a space after the r h and s

4. type del autorun.inf press enter
if the PC returns a "file not found" message - check the spelling for autorun.inf

5. if you have a d drive: type d: and press enter for d: drive partition. Now repeat steps 3 and 4. Similarly repeat step 5 for all your hard disk partition.

Restart your system and your trouble will be fixed. Except the program that caused the problem is still in your computer.

Make sure you are connected to the Internet. and download Malwarebytes' Anti-Malware program.
Double-click on Download_mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish. MBAM will automatically start and you will be asked to update the program
before performing a scan. If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.

On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button.
The next screen will ask you to select the drives to scan. Leave all the drives selected
and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the
top. It may take some time to complete so please be patient. When the scan is finished, a message
box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process. Back at the main Scanner
screen, click on the Show Results button to see a list of any malware that was found. Make sure
that everything is checked, and click Remove Selected. When removal is completed, a log report
will open in Notepad and you may be prompted to restart your computer. (see Note below) The log
is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
Failure to reboot will prevent MBAM from removing all the malware.
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