Antivirus system pro to loop Solved/Closed

Question

Hello, 
I contracted on my other computer Antivirus system pro. I was on a website that froze and so I tried control alt delete and everything and nothing was working so I turned it off. I turned it back on to find that Antivirus system pro was on my computer. I turned it off and upon start up I tried to enter safe mode but it would just restart the computer and the only way I could get in was through normal mode. So I went in to msconfig and changed the settings so that it would start up in safe mode. THAT WAS A BAD IDEA!!! Now when I start up the computer it goes in circles (loops). I can still access the whole F8 thing but I don't know what to do now because none of the options work. PLEASE HELP!!! I have windows xp on a pc.


Configuration: Windows XP / Firefox 3.6.6

boston.guy22 · Answer

Dear Sir, 

Please consider repairing your Operating System through the below help. 

https://ccm.net/faq/516-repairing-windows-xp-using-cd-installation

Thank you.

Antivirussystemproloop · Answer

Thank you very much for the reply. I was wondering though if I do this will I lose files like pictures I have on the computer?

Ambucias · Answer

Hello Antivirussystemproloop

Yes you will loose all of your data if you use the CD with repair option.  There may be a way to avoid such a drastic procedure.

Please tell me in what state is your system now, like can you boot in safe mode with networking, do you have access to internet, etc.

Regards

Ambucias · Answer

Hello,

I am afraid that I have sad news for you.  I strongly believe that your system now has a serious hardware problem that needs to be attended by a in the flesh technician. I suggest that you attempt a Windows repair and if the problem persist, a physical operation will be necessary.

Regards

Antivirus system pro to loop

4 responses

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