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Screen wont turn on for hp laptop

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NEED4HELP - Aug 4, 2010 at 10:19 AM
Ambucias
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 - Aug 5, 2010 at 04:30 AM
Hello,


i have a hp zd7260 us laptop .... when i turn my laptop on ... i cant see anything on the screen itself however if i plug an external monitor to it ... my screen shows on that .. i have formatted my pc sevral times its no use ... i also have an antivirus .... NOD32 ESET .... which hasnt detected a virus ... i dont think its a software problem ... i think the gfx card driver is the issue isnt working properly ....

PLZNOTE : when i play cs and change my driver video setting from software to openGL or d3d and restart my computer it works for a quite a while ... and then goes off again after some time

it also works when i flash my bios ...

but all of that is just temporary doesnt keep it on for long ..

plz help ..

2 replies

Answer 1 / 2
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Aug 4, 2010 at 01:18 PM
Hi there,

If by connecting external monitor everything goes right then its not a software but a hardware issue which you need to take to a qualified technician or repair center to get it fixed.

Thanks
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NEED4HELP
Aug 5, 2010 at 04:12 AM
well the part that it works when i play arround with the cs (couter-strike setting) in which u can change ur the screen settings ... makes me think its software ..
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Answer 2 / 2
Ambucias
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Aug 5, 2010 at 04:30 AM
Hello,

I have looked at all of your comments and it cannot be a software issue but a hardware issue. Please see a in the flesh technician.

Regards
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